Merz Aesthetics® accessibility statement

(Last updated: September 2025)

At Merz Aesthetics, we are committed to providing accessible and inclusive digital experiences for everyone, including people who use assistive technologies such as screen readers, magnifiers, or voice recognition software. Accessibility is part of our mission to ensure equitable access to information and services for all audiences.

We work to maintain and improve our websites in line with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and applicable accessibility laws, including the Americans with Disabilities Act (ADA) in the US and the European Accessibility Act (EAA) in the EU. Our sites are regularly reviewed using both automated tools and manual testing to identify and address issues.

If you encounter any difficulty accessing our content or have suggestions for improvement, please contact us. We aim to acknowledge accessibility-related inquiries within 10 business days and track each request until it is resolved. Include the website address and a brief description of the issue to help us investigate.

Contact Information
Email: customerservice@merz.com
Phone: (888) 972-4588
Postal Address: 6501 Six Forks Rd, Raleigh, NC 27615

While we strive to ensure that all digital content produced by Merz Aesthetics is accessible, some features or content may be provided by third parties that are not fully within our control. We encourage those providers to deliver accessible and user-friendly experiences, and we welcome feedback on any accessibility concerns involving such materials.

Technical Compatibility
Our websites are designed to work with current versions of major browsers and assistive technologies, using HTML, WAI-ARIA, CSS, and JavaScript.