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Frequently asked questions



What skin types should use NEOCUTIS products?

NEOCUTIS products are formulated for all skin types including normal, dry, oily and combination skin. We offer products to address key skincare concerns, including aging, discoloration, oxidative stress, skin dryness and redness. We recommend consulting your physician to learn which NEOCUTIS products are best for your skin type.

Do NEOCUTIS products require a prescription?

No, NEOCUTIS products are cosmetic products formulated to help improve the appearance and feel of skin. However, NEOCUTIS products are exclusively available through physicians.

Does NEOCUTIS test its products on animals?

No, NEOCUTIS does not test any of its products on animals.

How is PSP® obtained?

PSP is well tolerated for topical use. The cells used to initiate PSP production were free of viruses of viral adventitious agents, mycoplasma, bacteria of fungi. PSP is produced under stringent manufacturing procedures similarly than required for a biological drug product by regulatory authorities around the world.

What is the exact composition of PSP®?

PSP® is composed of proteins and other processed skin cell constituents obtained after cell disruption. It does not contain cells. Analytical studies on PSP® indicated the presence of numerous growth factors and cytokines.

Are products formulated with PSP® safe for topical use?

The BIO•ESSENTIALS™ powered by PSP® are well tolerated for topical use when used as directed.

Are NEOCUTIS products formulated with PSP® well tolerated on sensitive or stressed skin?

The BIO•ESSENTIALS™ were formulated for skin tolerability: free of fragrances, color additives and non-comedogenic. The skin tolerability of these products was evaluated during standard dermalogical studies for cosmetic products. However, we recommend that you use these products as directed by your skincare professional.

Can NEOCUTIS skincare products be used for wound treatment?

All NEOCUTIS products are for external use only and not for use on wounds.

What are the differences between MPC™ and PSP® technologies?

PSP® (Processed Skin Proteins) technology is an optimal blend of human growth factors, cytokines and interleukins to help rejuvenate, energize and nourish the appearance of skin. In consumer studies, the topical application of products with PSP® have been found to significantly reduce the visible signs of skin aging such as fine lines and wrinkles, roughness and uneven skin tone.

In contrast, MPC™ (Micro Protein Complex) technology is a synthetic alternative to growth factors to help address aging concerns like skin elasticity, firmness, fine lines and wrinkles. MPC is the latest technology innovation by NEOCUTIS inspired by a new understanding of the role the extracellular matrix plays in skin aging. Recent research suggests that the change in five key components of the ECM – Collagens I, III, VII, Elastin and Hyaluronic Acid – are responsible for the visible signs of aging. MPC is a new generation of skin-rejuvenating micro-proteins that target the five key components of the ECM. In a consumer study, an MPC™ formulation was shown to significantly impact firmness, elasticity, fine lines and wrinkles, skin roughness and the appearance of pores.

Where can I buy authentic NEOCUTIS products online?

Please consult our NeoFinder to find a NEOCUTIS skincare provider near you.

If you choose to buy online please contact customer service at 866.636.2884 for a list of authorized online retailers.

NEOCUTIS cannot attest to the authenticity of product purchases at any unauthorized online retailers and does not take any responsibility for customer dissatisfaction.

Where can I earn NEOCUTIS Swiss Rewards loyalty points?

The NEOCUTIS Swiss Rewards program is only available at participating healthcare provider offices and excludes Internet providers. Please consult our NEOFINDER to find a NEOCUTIS skincare provider near you.